Amy provides backroom support including greeting and liasing with customers and partners. Her main roles include date input and monitoring contract delivery.
Amy's qualifications are 11 G.C.S.Es, OCR Level 3 Business Administration and OCR Level 3 Text and Word Processing.
After leaving school, Amy studied for 2 years then went to manage a restaurant. She then worked at a bank for 4 years. Since leaving the bank, she has worked at Safety First as a volunteer to gain more experience and qualifications. She is engaged and has a Son. In her spare time, she takes aquasize classes, plays tennis and does soduko puzzles.
Admin Assistant/ Receptionist
The receptionist is the first point of contact for learners. General admin tasks include filling, photocopying, communicating with internal and external customers face-to-face and over the phone.
Julie recently completed a NOCN IAG (Information, Adivice and Guidance) Level 2 award.
Julie's other qualifications include Level 2 Literacy and NVQ Level 2 in Business Administration. She has also been on an effective receptionist course, a Benefit Advisor Course, and has a Level 2 Food Hygiene Qualification.
Before coming to the centre, she has worked in retail at PRESTO's Supermarket, has been a sewing machinist and also a cleaner. In her spare time she likes gardening, reading and doing crossword puzzles. Julie is single with four children and three grandchildren.
Marketing and Media Officer
The main focus of my role is to maintain the Safety First Website and Virtual Learning Environment and to increase the exposure and awareness of what the Community Training Centre offers. Another important focus of my role is event photography for the centre. I also help support learners who are new to I.T. helping them navigate through the Virtual Learning Environment, as well as teaching first steps in I.T.
I have recently gained a Level 3 PTLLS (Preparing to Teach in the Lifelong Learning Sector) qualification, and a level 2 IAG (Information, Advice and Guidance) qualification.
My other qualifications include BA (hons) in Photography, Video and Digital Imaging, and A levels in I.T. English Literature and English Language. I also have a Level 2 Food Hygiene certificate and a First Aid at Work certificate.
I graduated from university in July 2009, following three years of study. However, I worked part time during this at the Community Training Centre, covering event photography and brochure creation. During my time in Sixth Form, I worked at IKEA, which gave me a good basis for customer service. I've also spent time working with young people on various school holiday activity schemes and workshops.